Brook Wirral

14 Whetstone Lane, Wirral, Merseyside, CH41 2QR
 
204 reviews

Reviews

Recommend
Dignity/Respect
Involvement
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Reviews

 
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Review of Wirral - Sexual Health Clinic
28th March 2022


karen was so lovely and reassuring throughout my appointment. she made me feel at ease and provided me with helpful information to answer all my questions. 10/10 would recommend

Suggested improvements
except for possibly having more appointments then i’d say nothing.

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Review of Wirral - Sexual Health Clinic
24th March 2022


I’m always treated amazingly and never feel embarrassed to explain what issues i’m going through. They always make me feel extremely comfortable and know what’s best for me to do. The staff are always so kind and i know i can trust them as it’s confidential unless it’s serious.

Suggested improvements
I personally think there is no room for improvement as they’re already amazing and so kind!

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Review of Wirral - Sexual Health Clinic
9th March 2022


She was very nice

Suggested improvements
Nothing at all

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Review of Wirral - Sexual Health Clinic
2nd February 2022


Felt comfortable throughout the whole process

Suggested improvements
Nothing

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Review of Wirral - Sexual Health Clinic
1st February 2022


The staff made me feel really comfortable and the nurse (I think her name was Karen) was really friendly and welcoming. Despite never attending the Brook before she made me feel at ease and talked me through the process of procedure - which I really appreciated.

Suggested improvements
Nothing. The service was perfect

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Review of Wirral - Sexual Health Clinic
1st February 2022


Overall brilliant service. Very caring and compassionate. Clean and welcoming environment. I was anxious at the beginning but they made me feel welcome and calm. Great advise and after care!

Suggested improvements
Nothing

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Review of Wirral - Sexual Health Clinic
25th January 2022


karen was so lovely and talked me through the process, made me feel calm and was lovely and amazing at her job! i would recommend this service to everyone x

Suggested improvements
nothing at all- i felt welcome and calm the whole time and all staff were lovely. no improvements could have been made to my experience better.

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Review of Wirral - Sexual Health Clinic
25th January 2022


Great service great nurse and receptionist

Suggested improvements
Waiting time

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Review of Wirral - Sexual Health Clinic
25th January 2022


Everything was explained thoroughly before it was done, the murder gave perfect care and make me feel very comfortable and confident

Suggested improvements
N/A

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Review of Wirral - Sexual Health Clinic
11th January 2022


Very pleased with my visit. I had a lovely nurse called Karen who made me feel very comfortable throughout my appointment. I was very nervous at first but Karen was kind and friendly and we had a lovely chat whilst getting my treatment done. Thank you.

Suggested improvements
Nothing to improve in my opinion! Everything was great!

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Resources

Short link to review Brook Wirral: http://iwgc.net/eoakh